The office phones are turned over daily to the answering service during lunch (Noon to 1 PM). On Mondays and Thursdays we have extended evening hours and the phones are usually rolled to the answering service by 7 PM. On Tuesdays, Wednesdays and Fridays the phones are turned over at the end of the working day, usually around 5 PM. The office is closed on weekends. Patient calls during those hours will be promptly routed to the answering service.

Gateway Pediatrics is pleased to partner with Valley Pediatric Triage (VPT) for after hours nurse triage service. The RNs of Valley Pediatric Triage are highly experienced and provide quality telephone triage to answer your phone calls in a timely manner after the office is closed. Valley Pediatric Triage also covers after hours phone calls on holidays and weekends. Dr. Sudha, Dr. Valenzuela or Neva Schwartz (CPNP) continue to provide back up for the triage nurse and can be contacted by VPT at all times when required.